Pick up a GO-Box at one of our GO points of sale. You need the registration certificate of your motor vehicle and pay only a 5 EUR processing fee.

You can recognise our GO points of sale by this symbol:

For signage, please refer to Appendix 5 of the Tolling Regulations.

How to get your GO-Box

GO-Box for buses

Request a GO-Box for busses from the GO point of sale. The basic category (minimum number of axles of the vehicle) is permanently set for the latter.
However, note that the number of axles can be adjusted on your GO-Box. With busses, the axles of the trailer are still not taken into account.

Make absolutely sure before, during and at the end of every trip that you have set the correct number of axles!

Example: You drive a coach with 3 axles. Have the basic category 3 stored on the GO-Box. If you are towing a bicycle trailer, you do not need to change the category.

Play it safe:

• Check the data on the customer receipts you received at the GO point of sale.
• Have incorrect data corrected on site!
• Always carry the vehicle declaration in the vehicle!
  You can download the current vehicle declaration at any time in the SelfCare portal or via the following query after identifying yourself by means of the personal identification number (PAN) and vehicle on-board unit identification number (OBU ID). You can also obtain the latest vehicle declaration from the GO point of sale.

At the GO point of sale you will receive instructions together with your GO-Box and customer receipts on how to install the GO-Box. Correct installation of the GO-Box is crucial to paying your toll properly.

An incorrectly fitted GO-Box will not communicate or will not communicate properly with our toll gantries. Always pay attention to the signal tones and pay tolls retroactively if necessary.

In Austria, motor vehicles are subject to strict regulations on pollutant emissions and noise pollution. These are based on EU directives.

Your truck's harmful exhaust emissions and noise pollution will affect your toll rate. For this reason, you must provide us with evidence of certain rate-relevant characteristics of your vehicle. The rate characteristics that are subject to verification are only stored at the GO point of sale, but not checked.

You must provide evidence of rate-relevant characteristics within 30 days of registering for the GO toll system. If you miss this deadline, you must pay a substitute toll. You can also send us the evidence before you register for the GO toll system.

Here you will find all the information you need to provide evidence of rate-relevant characteristics.

This is how you check whether your GO-Box is working:

Press the service button before and after your journey and watch the indicator light.

Pay particular attention to the signals from the GO-Box during your trip.

The GO-Box is a loan device. You only pay a EUR 5 processing fee when you pick it up.

If you no longer need the GO-Box, please return it to one of our GO points of sale. We will reuse it or recycle it.

You can also post the GO-Box back to us. Make sure that the GO-Box is sealed and protected for shipping. You can obtain a special protective film from our GO points of sale.

Here's how the return works.