Contact information

ASFINAG Maut Service GmbH
ASFINAG Service Center
Am Europlatz 1
1120 WIEN

0800 400 12 400 (free of charge from Austria and Germany)
+43 1 955 1266
*200 (within the Austrian mobile network)

Telefax: +43 1 955 1277


Important: Please always provide your license plate and/or customer number when submitting a written request. For anything relating to vehicle data (a credit query, individual service information etc.) please also provide your PAN (Personal Account Number). Your PAN can be found on customer receipts that you receive from our GO points of sale. Unfortunately, it is not possible to process your query without this data.

ASFINAG Service Center is available around the clock for any inquiries that you may have.

Our employees at the ASFINAG Service Center answer all questions about the top-ranking road network in Austria – such as regarding toll topics, construction projects, winter services, traffic safety, motorway service stations, noise reduction and telematics.

Information is available 365 days a year round-the-clock in German and English, but also from Monday through Friday between 8 a.m. and 4.30 p.m. in Italian, Czech, Croatian, Hungarian and Polish.